Why am I getting an invalid login error?

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Answer: 

Most common problems are as follows:

  • Both the login and password should be entered in lower case letters. Be sure you don’t have the "all caps" mode turned on.
  • Make sure the proper login and password is being used for the appropriate website. (The PACER login is for querying either from CM/ECF or PACER directly. The CM/ECF login is for e-filing only.)
  • Verify that one of the recommended browsers is being used Internet Explorer (version 6 or higher) or Mozilla Firefox 1.5 or higher.
  • The browser must be JavaScript-enabled.
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