Coronavirus (COVID-19) Guidance

Problem with PDF documents created on Mac Operating Systems

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We are experiencing problems opening PDF documents that are created on a Mac operating system utilizing Safari or when generating a new PDF using Microsoft Word on a Mac operating system. To avoid this problem, use the Chrome browser and check the "Best for electronic distribution and accessibility" radio button when using Microsoft Word to save your document in PDF file format. Otherwise your document may not be able to be opened and will require re-submission.