Divisional Office Supervisor

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Job Specifications
Classification Level: 
CL 28/29
Salary Range: 
$82,649-$159,753 (Total compensation w/ employer paid benefits approx. range ($107,444 to $207,679)
Location: 
Riverside
Opening Date: 
Friday, June 6, 2025
Closing Date: 
Open until filled, (preference given to applications received by June 20, 2025)
Number of Positions: 
One
Vacancy Number: 
25-21
Job Type: 
Full Time
Position Overview: 

The Divisional Office Supervisor reports to the Deputy-in-Charge in Riverside and performs supervisory work related to the full range of court and administrative duties. Responsibilities include supervising employees, assigning and reviewing work, evaluating performance, and recommending employee development plans and disciplinary actions; overseeing all functional components of the Eastern Division Clerk's Office, including civil and criminal intake, case processing, records management, space and facilities, jury administration, financial administration, procurement, courtroom deputies, court reporters, interpreters, information technology; resolving issues related to Central Violations Bureau matters and disposition dockets; providing customer service to judges and court staff, members of the bar or other agencies and the general public; assisting with implementation of procedures; ensuring compliance with the appropriate guidelines, policies and internal controls; acting as a resource to staff and assists staff as necessary, and serving as a backup for the Deputy-in-Charge, Courtroom Deputy Clerks, and Intake/Reassignment Clerks as necessary.  Works with other managers in the development and review of procedures and practices.  Participates in on-going training and professional development.  Performs other duties as assigned.  The selected candidate is expected to start in the position on December 15, 2025.

Representative Responsibilities: 

Supervise staff, problem solve and provide assistance with the day-to-day operations of the Eastern Division Clerk’s Office.  Directly supervise the daily financial aspects of the office, including collections and accounting for all fees. Provide information and documentation for internal and external audits of vaults, fiscal, mail meters, exhibits, etc.

Work with management to develop short and long-range objectives and goals including, but not limited to, development, implementation, and refinement of office policies, procedures and programs.  Provide input and feedback to the Deputy-in-Charge concerning policy matters affecting office operations and the effectiveness of present office practices and suggest improvements where necessary (related to both operational and administrative issues).  Perform case assignment adjustments and quality control on sealed documents.  Oversee, assign and communicate work requirements to staff regarding new and modified court programs, functions and procedures.  Monitor for quality assurance in the areas of intake, docketing, records, scanning, procurement, finance and courtroom operations. 

Participate in all aspects of divisional office functions including recruiting and recommending to the Deputy-in-Charge candidates for vacant positions, identifying training needs and implementing training plans, establishing performance standards, and recommending employee promotions, step increases, and any personnel actions relative to employee status. Coordinate staff work schedules to provide needed coverage of duties, approve timecards and other leave related matters, and works closely with the Deputy-in-Charge to prepare and administer employee performance evaluations.

Conduct petit jury orientation and grand jury orientation.

Serve as a floor warden, attend Facility Security Committee meetings, and serve as a member of the Court’s emergency preparedness and response team. Provide oversight of the calendar and schedule use of available rooms parking, and equipment such as: judge’s conference room, designated Bankruptcy Court courtroom and jury deliberation room, jury assembly room, training room, Clerk’s Office conference room, and video conference equipment.

Coordinate, conduct and/or assist with outreach functions and programs including attorney admission ceremonies, court ceremonies, building tours and visiting foreign dignitaries. Acts as divisional liaison with all district court departments, U. S. Probation and Pretrial Services Office, U.S. Attorney’s Office, Federal Public Defenders Office, U. S. Marshal Service, U. S. Bankruptcy Court, General Services Administration, and a variety of other federal and non-federal agencies having business with the court.  Represent the Division at public speaking engagements.

Communicate and respond to management requests.  Answer procedural questions for judges, staff, and the public.  Provide customer service and resolve difficulties while complying with regulations, rules and procedures.  Handle confidential and sensitive information appropriately.

Skills/Qualifications: 
  • Completion of a bachelor’s degree is preferred.  A degree in business, criminal justice, management science, political science, public administration or a related field is preferred.
  • A minimum of five years of progressively responsible professional, supervisory or managerial experience that provided an opportunity to gain (1) skill in developing the interpersonal work relationships needed to lead employees, (2) the ability to exercise mature judgment, and (3) a thorough knowledge of the basic concepts, principles, and theories of management and the ability to apply the managerial policies in the court environment.
  • Strong supervisory experience, leadership and management qualities and initiative, and be able to manage change and articulate management priorities.
  • Demonstrated excellence in written and oral communications and strong interpersonal, analytical and customer service skills. 
  • Ideal candidate has vision, integrity, and a desire to achieve and maintain a high degree of professional excellence.
  • Skill in managing a diverse staff.
  • Ability to influence by negotiation.
  • Ability to work effectively with a wide variety of people.
  • Strong organization skills to oversee and complete projects.
Benefits: 

In addition to salary, the federal government’s benefits equate to no less than 33% of an employee’s total compensation (see Total Compensation sample below).  Federal employees are entitled to federal benefits such as health, dental, vision, life insurance, long-term disability insurance, long-term care insurance and flexible spending accounts. Participation in a defined benefit plan the Federal Employees Retirement System-Further Revised Annuity Employee (FERS-FRAE), and up to 5% matching contributions on retirement savings through the Thrift Savings Plan (401k equivalent). Generous accrual of paid time vacation and sick leave and 11 paid holidays per year.  Paid parental leave after meeting eligibility requirements.  Eligible for the Public Student Loan Forgiveness (PSLF) program on eligible student loans.  Commuter subsidies for public transportation to and from work. Extensive online training options and in-person training and professional conferences, funds permitting.

Employer Provided Benefits - Total Compensation Approximation Sample (For Illustration Purposes Only)

Sample Annual Salary

$  60,000.00

Retirement Benefits

$  17,760.00

Health/Life Insurance & Commuter Reimbursement

$  15,494.00

Paid Time-Off (Holidays & Accrued Leave)

$    8,538.00

Total Compensation

$101,792.00

 

Special Instructions: 

INFORMATION FOR APPLICANTS

Must be a U.S. citizen or a lawful permanent resident with authorization to work in the United States who is currently seeking U.S. citizenship or intending to become a U.S. citizen immediately after meeting the eligibility requirements.  As a condition of employment, the successful candidate is required to undergo an FBI background check.  The Federal Financial Reform Act requires direct deposit of federal wages for employees.  The United States District Court and the Probation and Pretrial Services Office requires employees to adhere to the Code of Conduct for Federal Judicial Employees, which is available on the Court’s website: www.cacd.uscourts.gov.

HOW TO APPLY

Applications should be submitted electronically to apply_CACD@cacd.uscourts.gov . Documents must be in Microsoft Word or PDF format, and the email should reference the vacancy number.  Complete applications must include the following:

  1. Cover Letter – Address how your background, skills, and experience meet the qualifications listed;
  2. Resume – Include key career accomplishments;
  3. Narrative Statement as outlined below; and
  4. An application for Federal Judicial Branch Employment (AO78) (please visit the Court’s website at http://www.cacd.uscourts.gov/employment to download the AO78 application form).

NARRATIVE STATEMENT

Applicants must submit a narrative statement addressing each factor listed below or the application will be rejected.  Each factor should be addressed separately and include a description of the demonstrated experience that is directly related to the duties, responsibilities, and supplemental factors for this position.

  1. What significant contribution have you made to your current or most recent employer in the past twelve months?
  2. What motivates you to go the extra mile in your job?
  3. Describe your ability and work experience to professionally represent the court verbally and in writing.
  4. Describe your progressively responsible clerical or administrative experience which provided knowledge of legal procedures.
  5. Describe your work-related or life experience in managing multiple priorities and a high volume of work.
  6. Describe your work-related or life experience in managing diverse groups of employees.

Due to the volume of applications received, the Court will only communicate with those individuals who will be interviewed. Applicants scheduled to interview should advise the Human Resources staff if any accommodation will be necessary. Unfortunately, the Court is unable to reimburse applicants for any travel or parking costs. 

The Court reserves the right to modify the conditions of this announcement, commence interviews immediately, withdraw the announcement, or fill the position at any time, any of which actions may occur without notice.

The Federal Judiciary is an Equal Employment Opportunity Employer